Fan Relations Staff

Kristen Shelbourne
Manager, Premium Seating Retention
(408) 556-7728

Hometown: San Ramon, CA
Alma Mater: San Francisco State University

Date Drafted by the Quakes: September 2012
Favorite Quakes moment: Every game day
Hidden Talent: I can get a knot out of anything
Favorite Travel Destination: Anywhere I haven’t been before
Customer Service Motto: Service with a smile

Alyssa Wong

Fan Relations Specialist
(408) 556-7738

Hometown: Hercules, CA
Alma Mater: San Jose State University

Date Drafted by the Quakes:  March 2013
Favorite Quakes moment: Stanford 2012/2013
Hidden Talent: Origami
Favorite Travel Destination: Disneyland/ Disneyworld
Customer Service Motto: Your most unhappy customers are your greatest source of learning. 

Aaron Shapiro

Fan Relations Specialist
(408) 556-7768

Hometown: Simi Valley, CA
Alma Mater: Seton Hall University
Date Drafted by the Quakes:  July 2014
Favorite Quakes moment: Wondo scoring in my first game here
Hidden Talent: My baking skills!
Favorite Travel Destination: New York City 
Customer Service Motto: Create a customer who creates customers.
 

Emilee Jennings

Fan Relations Specialist
(408) 556-7716

Hometown: Seattle, WA
Alma Mater: San Diego State University
Date Drafted by the Quakes:  June 2014
Favorite Quakes moment: April 12, 2012 when the Quakes score two goals in stoppage time to win 3-1 vs. Real Salt Lake.
Hidden Talent: Photgraphy and videography
Favorite Travel Destination: Hawaii
Customer Service Motto: A quote from Jeffrey Gitomer: "Customer satisfaction is worthless. Customer loyalty is priceless."