Q: Where will my seats be at Levi’s® Stadium?
A: We’ve made every effort to seat you in a location that is as comparable to your Buck Shaw seating category – a breakdown by section is below and a seating map is available by clicking here.

Buck Shaw Stadium Category

Levi’s Stadium Seating Location

NetSuite VIP On-Field Seats

Section 117

Corona Cove

Section 118

Premier Midfield

Sections 118 & 119

Center Circle

Sections 221, 222, 223, 233, 234, 235

Sideline

Sections 224, 225, 226

Corner Flag

Sections 224, 225, 226

Home Supporters

Section 127

 

Q: When will I know where my seats are?
A: Exact seating locations should be finalized within the next 2-3 weeks.

Q: How can I get seats next to my season seats?
A: Because of the limited availability of tickets in the designated Season Ticket Holder seat locations at Levi’s Stadium, additional tickets within those seating areas cannot be purchased. 
Additional tickets will be available for purchase through an exclusive Season Ticket Holder presale, which will begin at 10:00 a.m. PDT on Tuesday, March 11.

Q:  How can I purchase additional tickets to this match?
A:  An exclusive online Season Ticket Holder presale will be held for you from 10:00 a.m. PDT on Tuesday, March 11 through Friday, March 14 at 9:59 a.m. PDT.  Tickets will go on sale to the general public at 10:00 a.m. PDT on Friday, March 14.
A special link to this online presale will be arriving in your inbox on Monday, March 10.

Q: Will the Earthquakes be handling my purchase of additional tickets?
A:  All ticket sales will be handled online and managed by the San Francisco 49ers; however, the link to purchase tickets during your exclusive Season Ticket Holder presale will be sent from the Earthquakes.   Be sure to keep an eye on your inbox for this link – it should be arriving to you on Monday, March 10.

Q: I bought additional seats online, but they are nowhere near my season ticket seats – what can I do?
A: Because of the limited availability of tickets in the designated Season Ticket Holder seat locations at Levi’s Stadium, additional tickets within those seating areas cannot be purchased.  Rest assured that your guests will have great seats, as the ones purchased online were the best available seats in that price level at the time of your purchase.

Q: When will the tickets be mailed?
A: We anticipate mailing your tickets in mid- to late June for an arrival date of July 1, 2014. 

Q: Can I purchase tickets on the day of the game?
A: All ticket sales, including those on the day of the game, will be based on availability.

We anticipate this game selling out well before August 2; therefore, we encourage you to purchase your tickets during the exclusive Season Ticket Holder presale.

Q: What if I want to make a last minute exchange?
A:  If you wish to exchange out of the August 2 match at Levi’s Stadium, your tickets must be returned in saleable condition by mail to the Fan Relations team no later than July 11, 2014.   Because this is a premium match, ticket exchanges into the Aug. 2 match will not be accepted.

Please note: tickets for the Aug. 2 match at Levi’s Stadium must be returned in person or by mail – faxed, scanned, and/or emailed copies will not be accepted

Tickets can be mailed to the following address:
San Jose Earthquakes
451 El Camino Real, Suite 220
Santa Clara, CA 95050
Attention: Fan Relations

Q:  What if I can’t use my tickets to the match at Levi’s Stadium – can I exchange them or turn them in later for Unused Ticket Night?
A:   Yes.  In the event that you are not able to attend the match at Levi’s Stadium and/or your tickets are not returned on or before the July 11 deadline, you will be able to redeem your unused tickets for seats within the Center Circle, Sideline, Goal View or Supporters sections on any of our 2014 Unused Ticket Nights.

Q: Where will the Seattle supporters be seated?
A: Seattle Sounders FC supporters will be seated in the upper level of the north endzone of Levi’s Stadium. 

Q: Where will the Earthquakes supporters be seated?
A:
Earthquakes home supporters will be seated in Section 127, which is in the lower level of the south endzone of Levi’s Stadium. 

Q:  I am a NetSuite On-Field Seatholder – will I still be entitled to a pre-game meal?
A:  Rather than the typical pre-game hospitality, your food and beverage will be provided in the Club Area behind your seats during the match.