Stanford Stadium FAQs
Q: When will the tickets be mailed?
A: We’re planning to mail all tickets during the week of May 27th for receipt in early June. You will have them in plenty of time for the June 29th match.
Q: Can I purchase tickets on the day of the game?
A: We are planning to be sold out for this match well in advance; however, if tickets are available, all sales on the day of the game will be based on availability.
Q: What if I can’t use my tickets to the Stanford Stadium game – can I exchange them or turn them in later for Unused Ticket Night?
A: Yes. If you wish to exchange your June 29th tickets for another match, you must do so before 5:00 p.m. on Thursday, June 27th. Click here for more information on how to exchange your tickets.
In the event that you are not able to attend the match at Stanford Stadium and/or your tickets are not returned on or before the June 27th exchange deadline, you will be able to redeem your unused tickets for seats within the Center Circle, Sideline, Goal View or Supporters sections for the match vs. Colorado Rapids on October 9th, which is our final Unused Ticket Night of 2013.
Please note: Because the March 3rd deadline to exchange tickets from other matches into the game on June 29th has passed, exchanges into this year’s game vs. LA Galaxy are no longer being accepted.
Q: What if I want to make a last minute exchange?
A: All exchanges of tickets for the June 29th match must be completed by 5:00 p.m. on Thursday, June 27th. Please email or call your Fan Relations Specialist at 408.556.7700, option 2 for all ticket exchanges.
If your exchange is not completed by 5:00 p.m. on June 27th, please hold on to your tickets for use on October 9th vs. Colorado Rapids, which is our final Unused Ticket Night of 2013.
Q: What happens if I lose, forget or bring the wrong tickets to Stanford Stadium on the day of the game?
A: If your tickets are misplaced prior to 5:00 p.m. on Friday, June 28th, please email or call your Fan Relations Specialist at 408.556.7700 – we will gladly reissue your tickets for you and either mail them to you or have them waiting at Stanford Stadium Will Call on the day of the game.
If you are unable to notify us prior to the day of the game, we will be happy to reprint your tickets for you at the Stanford Stadium Box Office.
Q: What time is kickoff for this match?
A: Kickoff will be at 7:30 p.m. PT.
Q: What time will gates open?
A: Gates will open at 5:30 p.m. PT.
Q: What time will the Box Office open?
A: The Box Office near Gates 1 & 2 will open at 1:30 p.m.; all other Box Office locations will open at 4:00 p.m.
Q: What time will Will Call open?
A: Will Call will open at 4:00 p.m. PT
Q: What time will the pre-game activities begin?
A: The Epicenter, which will feature a number of Earthquakes activities including inflatables, face painting, vendor tents, live music, and more, will be opening at 4:00 p.m. This area will be outside of Stanford Stadium, so your game ticket will not be necessary.
Q: What time will the halftime activities entail?
A: During halftime of this match, we will be having a Salute to the Armed Forces Halftime Show with all branches of the United States military participating!
Q: Will re-entry be allowed?
A: Patrons are allowed to exit and re-enter Stanford Stadium until the 60th minute (approximately 9:00 p.m.). Patrons must have their hand STAMPED with a ripped ticket to re-enter the stadium. Patrons can get their hand stamped by a security guard at the gate as they exit.
Q: Can I bring any food or beverages into Stanford Stadium with me?
A: A sealed water bottle (in 20 oz. or smaller) is permitted.
Q: Where can we tailgate?
A: Guests may tailgate in all parking lots. Guests must confine their tailgating to the space occupied by their vehicle. No adjacent spaces will be available for tailgating. Only charcoal BBQs are permitted and must be placed in an accessible area (i.e., not blocked by vehicle). For fire safety, please drench your coals and dispose of them in designated metallic containers.
More information on parking and tailgating is available by calling the Stanford Fire Marshall at (650) 723-0448.
Q: Is alcohol allowed at the tailgate?
A: Yes – alcohol will be allowed at tailgates; however, no alcoholic beverages may be brought into Stanford Stadium. Additionally, alcoholic beverages will be available for purchase pre-game in the Epicenter.
Q: What items are prohibited at Stanford Stadium?
A: All of the following items are prohibited at Stanford Stadium:
- Alcoholic Beverages
- Animals (except service animals)
- Balls & Frisbees
- Bicycles, rollerblades and skateboards
- Cans, glass containers and thermos bottles
- Backpacks, bags, purses and coolers larger than 12"x12"x15”
- Fireworks, flares and smoke devices
- Strollers and lawn furniture
- Plastic containers (larger than 20 oz or unsealed)
- Poles or sticks
- Signs with inappropriate language or messages
- Horns and any artificial noisemakers
- Weapons and firearms
- Umbrellas (opened in stands)
- Whole fruit
Q: Will the concession stands accept credit cards?
Q: Will there be any food trucks at Stanford Stadium?
A: Yes. We are planning for a total of six food trucks to be present at the June 29th match. Details on each of the six food trucks will be available soon.
Q: Will alcoholic beverages be sold at Stanford Stadium?
A: While alcoholic beverages will not be sold inside Stanford Stadium, they will be available for sale pre-game in the Epicenter.
PARKING AND TRANSPORTATION FAQs
Q: Where should I park?
A: If you have a VIP Parking Pass for Buck Shaw Stadium, you will be able to park in the VIP lot, Lot 5 or Toyon Grove, beginning at 2:00 p.m. This lot will be open for pre-paid passes only.
If you have a Buck Shaw Stadium Parking Pass for any other Buck Shaw Stadium lot (Lot 1, Lot 2, or Lot 4), you will be able to park in Lot 2 beginning at 2:00 p.m. This lot will be open for pre-paid passes only.
Please note: Lot 2 will be reserved for Season Ticket Holders who have purchased a Lot 1, Lot 2, or Lot 4 Buck Shaw Stadium parking pass and participating military members. If Lot 2 is full upon your arrival to Stanford Stadium, your Parking Pass will still be valid; however, you will be directed to park in the next available lot.
General parking will be available in Lot 3, Lot 7/8, Lot 9, Lot 10, and Lot 13 at a cost of $20 per car. Buses (RVs, trailers, any vehicles with more than 2 axels) will be $30.00.
Please note: All lots will only accept CASH. No credit cards.
View the full parking map here.
Q: What time will the parking lots open?
A: Parking lot opening times will vary by lot. Please refer to the table below for lot specific information.
Lot 5 & Toyon Grove***
* Handicapped ONLY
**Season Ticket Holders & Participating Military Members Parking ONLY
***Buck Shaw VIP Parking Passes ONLY
Q: I have a full season parking pass for the games at Buck Shaw – will my Game 9 pass be valid for this game?
If you have a VIP Parking Pass for Buck Shaw Stadium, you will be able to park in Lot 5 or Toyon Grove at Stanford Stadium beginning at 2:00 p.m.
If you have a Lot 1, Lot 2, or Lot 4 Parking Pass for Buck Shaw Stadium, you will be able to park in Lot 2 at Stanford Stadium beginning at 2:00 p.m.
Please note: Lot 2 will be reserved for Season Ticket Holders who have purchased Buck Shaw Stadium parking passes and participating military members. If Lot 2 is full upon your arrival to Stanford Stadium, your Parking Pass will still be valid; however, you will be directed to park in the next available lot.
View the full parking map here.
Q: Can I use public transportation to get to Stanford Stadium?
A: Yes. It is highly encouraged.
Throughout the day on June 29th, CalTrain will be making its regularly scheduled stop at the Palo Alto station, which is a 10-15 minute walk from Stanford Stadium. The full weekend timetable is available here.
Additionally, CalTrain will be stopping its local trains at the Stanford Stadium station on June 29th before and after the match. Please note the below arrival/departure times, as CalTrain’s website may not include the Stanford Stadium stop:
Northbound Arrival/Departure Times:
- Train #441 – 5:29 p.m.
- Train #443 – 6:29 p.m.
- Train #445 – 7:29 p.m.
- Train #449 – 9:29 p.m.
- Train #451 – 10:59 p.m.*
Southbound Arrival/Departure Times:
- Train #438 – 5:19 p.m.
- Train #440 – 6:19 p.m.
- Train #442 – 7:19 p.m.
- Train #446 – 9:19 p.m.
- Train #448 – 10:19 p.m.*
*The final Northbound Train (# 451) will depart at 10:59 P.M. and the final Southbound Train (#448) will depart at 10:19 p.m.
Please also note that the Stanford Stadium station does not have a ticket vending machine, nor does it have a Clipper Card interface.
- 24 hour service
- Runs through San Jose, Santa Clara, Sunnyvale, Mountain View, Palo Alto
- Click here for the schedule
Q: I’m driving to the match – what is the best route for me to take?
From Highway 280 South
- Exit Sand Hill Road
- Turn Left onto Sand Hill Road
- Turn Right onto El Camino Real
From Highway 280 North
- Exit Page Mill Road
- Stay Right at fork at bottom of ramp
- Turn Left onto El Camino Real
Click here for directions.
Click here for full parking map.
Q: Where will disabled parking be located?
A: Disabled parking will be located in Lot 1.
View the full parking map here.
Q: Where should I be for the post-game fireworks?
A: The post-game fireworks display can be properly viewed from the East Side of Stanford Stadium.
If your seats are located on the West Side of Stanford Stadium, you will have 10 minutes between the final whistle and the start of the fireworks to move to any of the following areas to view the fireworks:
- The Upper Deck Endzones (behind sections 203 or 223)
- Designated areas behind the stands
- Designated areas on the lower concourse
- Designated areas outside of Stanford Stadium
Q: What time will the fireworks begin?
A: The fireworks will begin 10 minutes after the final whistle.
Q: I am a NetSuite On-Field Seatholder – will I still be entitled to a pre-game meal?
If your seats for the June 29th match are located in the VIP Midfield sections, pre-game hospitality will be available to you beginning at 4:00 p.m. in the Epicenter.
If your seats for this match are located in the Skybox, pre- and in-game hospitality will be available to you beginning at 5:30 p.m. inside the Stanford Stadium Skybox.
Q: Will the Fan Relations Hotline be available at Stanford Stadium?
A: Yes. If there is anything that the Fan Relations Team can help you with during this or any Earthquakes home match, please call (408) 827-1326.