Quakes vs. Atletico Madrid FAQs

Q: What time is kickoff?
A: Kickoff will be at 4:00 p.m. PT on Sunday, July 27, 2014 at Candlestick Park.

Q: I am an Earthquakes Season Ticket Holder – how do I purchase tickets for the match on July 27?
A: You will be able to purchase your tickets directly through your personal Fan Relations Specialist.  By doing so, you will be entitled to a special Season Ticket Holder discount* and will avoid paying any ticketing fees.

 Tickets can be purchased through an online form that will be available beginning at 1:00 p.m. PT on Monday, May 12 or by calling your personal Fan Relations Specialist at 408.556.7700 and selecting Option 2/
*The first nine tickets purchased will be at your special Season Ticket Holder Rate; any additional tickets purchased will be at the discounted Group Rate.

Q: How much will tickets cost?
A: Ticket prices range from $25 to $150 per ticket for the general public and from $20 to $125 for Earthquakes Season Ticket Holders.  A pricing breakdown is shown below for you.

Please visit our Online Seating Map for specific section and/or category information.

Section

Regular Price

Group Price

STH Rate

STH Savings

On-Field

$150

$150

$125

17%

VIP Midfield

$100

$95

$90

10%

Midfield

$75

$70

$65

13%

Premier Sideline

$60

$55

$50

17%

Sideline

$45

$40

$35

22%

Corner Flag

$30

$25

$22

27%

Endzone

$25

$22

$20

20%

                Please note: each ticket purchased will be subject to the City of San Francisco Ticket Tax of up to $2.25 per ticket.

Q: Will I be entitled to purchase additional tickets at my Earthquakes Season Ticket Holder rate?
A: For this match, the pricing will be different from that of Buck Shaw Stadium; however, as a Season Ticket Holder, you are still entitled to an exclusive discount, which is up to 27% off the regular price!*

To purchase your tickets, please contact your personal Fan Relations Specialist at 408.556.7700, option 2.
*The first nine tickets purchased will be at your special Season Ticket Holder Rate; any additional tickets purchased will be at the discounted Group Rate.

Q: Can I use ticket credit to purchase tickets for this match?
A: Because the match vs. Atletico Madrid is part of the Copa Euroamericana and not part of the Earthquakes season ticket package, ticket credit cannot be used for purchases; however, you are welcome to use any major credit card when purchasing your tickets over the phone. 

Cash and checks will also be accepted in our offices.

Q: How will I receive my tickets after I purchase them?
A: If your purchase is made on or before July 18, 2014, your tickets will be mailed directly to the address we have on file for you.  Any tickets purchased on or after July 21, 2014 will be available for you to pick up at Will Call on the day of the match.

Q: Can I purchase tickets on the day of the game?
A: Because all ticket sales on the day of the game will be based on availability and will be sold at the current regular price, we encourage you to purchase your tickets in advance.  That way, you can guarantee yourself the best possible seats and take advantage of your exclusive Season Ticket Holder discount.

Q: Will I be able to purchase one or more of the Candlestick Park suites for this match?
A: We plan to make at least a portion of the suites available for this match.  Further details, including pricing, will be available shortly.
 

Q:  What if I am unable to use my tickets after purchasing them?
A:  Because this match is not part of your season ticket package, all sales will be final.

Q: What happens if I lose, forget or bring the wrong tickets to Candlestick Park on the day of the game?
A: If your tickets are misplaced prior to 5:00 p.m. on Friday, July 25th, please contact your personal Fan Relations Specialist at 408.556.7700, option 2.  We will gladly reissue your tickets to you via mail or email or have them waiting at Candlestick Park Will Call on the day of the game.

If you are unable to notify us prior to the day of the game, we will be happy to reprint your tickets for you at the Candlestick Park Box Office.

Q: Will there be an Earthquakes Supporters’ section?
A: Yes.  The Earthquakes home supporters will be seated in Sections 42 and 44, which are located in the North Endzone.  This particular section will be a general admission section and standing, cheering, drumming, flags and banners will be permitted.

Q: Will the Fan Relations Hotline be available at Candlestick Park?
A: Yes.  If there is anything that the Fan Relations Team can help you with during this or any Earthquakes home match, please call (408) 827-1FAN (1326).