![Pacific Feats 24 ticket masters[1]](https://images.mlssoccer.com/image/private/t_editorial_landscape_12_desktop_3x/f_png/mls-sje/xwb2rcwgaljvea9dirqi.png)
Pacific Feats Festival 2024
Frequently Asked Questions
Where is PayPal Park located?
PayPal Park is located at 1123 Coleman Ave., San Jose, CA 95110.
How long is the scoreboard bar?
The Scoreboard Bar is over 310 linear feet, which makes it the largest exterior bar in North America.
What is the minimum age that a child needs a ticket?
All children 3 years and older require a ticket to gain admission to stadium events.
What time do stadium gates open?
Gates open at 1pm.
Is Wi-Fi available?
Yes, free GoQuakes WiFi is available to all fans. Connect to the Wi-Fi by going to your Wi-Fi settings and accepting the terms and conditions.
What time do parking lots open?
Parking lots open 30 minutes before the event starts.Â
Are family restrooms available?
Yes, there are family bathrooms located behind Section 103 and Section 126, and at Sections 111 and 115 inside PayPal Park. There is also a Mamava Pod behind section 126 for nursing. Text 408.909.GOAL for the access code.
A-Z Guide
ADA Parking
ADA parking is located within the Audi parking lot off Newhall Drive. Those wishing to park within ADA locations must present valid ADA placard & registration upon arrival. ADA parking is TBD. Click here to view the PayPal Park parking map.
Animals
PayPal Park has a no pet policy. The only animals allowed in the stadium are trained service animals upon verification by entry staff. Service animals in training will not be permitted to enter the stadium unless authorized by the San Jose Earthquakes prior to the day of game.
Earthquakes App
The Earthquakes app is powered by a high quality wireless network called GOQUAKES that allows fans to connect from anywhere in the stadium.
The Earthquakes app features include:
• Stadium and Parking Maps
• Driving Routes
Bags and Backpacks
• Clear backpacks under 14" x 14" x "6" and all drawstring bags under 14" x 14" x 6" are allowed into the stadium.
• All backpacks including mini purse backpacks of any kind are not permitted unless clear.
• All bags are subject to search upon entrance.
Bicycle Parking
Bikes will be permitted to park in the designated bike parking area on the North and South end of the Earthquakes Way sidewalk net to the stadium.
Audi Gate Entrance
The Audi Gate entrance is near section 113, on the closed end of the stadium next to the Audi Parking Lot. This Gate is also for any ADA use.
Cameras/Video Equipment
Personal photography is permitted at PayPal Park. Professional and commercial grade cameras are not allowed. Any audio and or video recording is not permitted. Photographic support tools (such as tripods, professional lenses-longer than 8 in., etc.) are not permitted into the stadium.
Electric Vehicle Charging
The electric vehicle charging stations in the Audi Lot at PayPal Park charge for energy usage. The charges are .30 cents per kWh, with a $1 minimum. First two hours are free parking, afterwards it is $2 per hour. These are only applied while charging. This pricing is in line with charging stations within a 5 mile radius of Earthquakes Stadium.
Event Parking
Event parking is only authorized in the onsite lots listed and that event parking is prohibited on surrounding lots/streets and are subject to possible citation or tow.
Fan Code of Conduct
The listed behaviors are prohibited based on safety and violations will be subject to sanctions. The Club may also sanction a supporter group for violations of the Fan Code of Conduct.
The following is NOT ALLOWED:
• Behavior that is unruly, disruptive, threatening, or violent in nature, including verbal or physical harassment of staff, or fans.
• Conduct that is illegal.
• Causing significant damage to property.
• Displaying signs, symbols, or images for commercial purposes or for electioneering, campaigning or advocating for or against any candidate, political party, legislative issue, or government action
• Using (including on any sign or other visible representation) political, threatening, abusive, insulting, offensive language and or gestures, which includes racist, homophobic, xenophobic, sexist or otherwise inappropriate language behavior.
• Note: Threatening and/or abusive behavior directed towards other fans, or staff members will be subject to sanctions even if done outside the time period of a Pacific Feats Festival event (including on social media).
• Entering or attempting to enter the field, the stands, the field track, the tunnel or any otherwise restricted area.
• Possession or use of an unauthorized pyrotechnic device, smoke or firework, or attempting to introduce one inside the venue.
• Throwing any objects (including streamers).
• Failing to follow directions from venue staff regarding compliance with the Fan Code of Conduct, stadium policies and emergency procedures.
• Any behavior that otherwise targets other fans or interferes with other fans’ enjoyment of the game
• Inappropriate consumption of alcoholic beverages, which includes purchasing for, possession of, or consumption by a minor.
Guest Services
Fans who have questions or are experiencing an issue during a match are advised to text Guest Services at 408.909.GOAL.
Lost And Found
Please contact our Fan Experience Manager at 408-909-4625 (text/voicemail) to inquire about the possible recovery of any lost items. If you have lost an item while at an event, please head to Guest Services located under Section 101 for further assistance.
Outside Food and Beverage
• One clear, plastic, factory-sealed, water bottle per person is permitted.
• Only SMALL individual snacks in clear plastic bags are allowed in the stadium, in addition to medically needed food items.
• Special exceptions for small children or individuals with specific allergies or dietary restrictions will be made. Please text Guest Experience at 408-909-GOAL for more information.
• NO large outside food items (hoagies, fast food, bags of chips, etc)
• NO Coolers allowed
Permitted Items
• One 1- Liter/32 oz. or smaller factory- sealed, plastic water bottle per person
• Medically needed food items
• Tablets (must turn on for security check)
• One plastic, clear and empty reusable water bottle
• Laptops (must turn on for security check)
Prohibited/Restricted Items
• Outside food or beverages unless specifically authorized by the venue
• Weapons of any kind
• Any bags larger than the approved 14" x 14" x 6"
• Professional camera equipment, including but not limited to tripods, battery packs, large commercial video cameras
• Remote controlled aircraft or unmanned aircraft systems (drones)
• Strollers, Car seats, Hard Shell Baby Carriers
• Umbrellas
• Selfie Sticks
• Any metal or glass water bottles
• Any glass or plastic food containers
• Incendiary devices (e.g., fireworks, smoke bombs, ares, etc.) per Health and Safety Code 12677 and punishable by a fine up to $1000, 6 months in jail, or both)
• Streamers and confetti
• Seat covers of any kind
• Illegal substances, drugs, or chemicals of any kind
• Poles and/or staffs of any kind to including but not limited to metal, plastic, or wood (except pre-approved items in designated supporters sections)
• Noisemakers, plastic horns, air horns, whistles or musical instruments of any kind drums (except in designated supporters sec ons and approved by Stadium Operations)
• Frisbees or inflated balls of any kind
• Hover Boards
• Aerosol cans (e.g., hairspray, silly string, etc.)
• Animals (except approved service dogs)
• Any missile or object that can be used as a projectile
• Laser pointers
• Signs, banners, or flags larger than 3’ x 5’
• Any items deemed by Management to be inappropriate, offensive, or potentially hazardous
*Â No items may be displayed in a manner that may obstruct the view of other guests or in any way create a safety hazard for others as determined by stadium operations staff. The use of confetti as an expression of celebration is not prohibited.
Re-Entry Policy
Reentry is not allowed at any time or for any purpose.Â
Skateboards
Skateboards and skateboarding are not allowed in PayPalPark.
Smoking
Smoking is strictly prohibited at PayPal Park. Offenders will be ejected from the stadium grounds.
Strollers
Strollers are not permitted inside PayPal Park.
